Adaptive Design works because it addresses problems as they happen, on the front line of work in patient care, support, and administrative areas. Frontline innovation creates solutions to problems when they’re small — before they become system-wide problems that require sweeping, costly solutions. Adaptive Design empowers management and healthcare team members — housekeepers, unit clerks, technicians, nurses, physicians, administrative staff, managers, and everyone else — to identify problems and find solutions in real time.
Existing staff develop and customize this frontline innovation to their own organization by creating an internal innovation incubator called the learning line.
